To reset the root password of your server, you will need to boot into single user mode.
Access the Manage section of your server in the customer portal and follow these steps. The option depends on the bootloader version on the machine:
[View Console]to access the console and click the
send CTRL+ALT+DELbutton on the top right. Alternatively, you can also click
[RESTART]to restart the server.
singleand press ENTER.
passwdto change the root-password and then reboot again.